What’s included
For a single practice that just needs after-hours calls covered.
- After-hours AI Receptionist
- Appointment booking
- Monthly ROI report
Every price is on this page.
Month-to-month on every tier. No long-term lock-in, and no setup fee hiding behind the monthly number.
Pricing
Month to month. No lock-in.
Growth
Recommended
$1,199
/moWhat’s included
For practices that also lose calls during busy daytime hours.
- Everything in Recovery
- Overflow coverage during business hours
- Up to 2 practice verticals
- Priority QA review
Pro
$1,999
+/moWhat’s included
For multi-location or high-volume practices that want full coverage.
- Everything in Growth
- Full inbound coverage, every call
- Custom integrations
- White-glove onboarding
Prices in USD per month. Month-to-month plans.
Run your own numbers
See what missed calls are costing you first.
An instant, conservative estimate from your own call volume, before you pick a plan.
Open the calculatorFor context
What front-desk hours cost the usual way
Velaire doesn’t replace anyone, so this isn’t a swap. But if the alternative on the table is adding front-desk hours to cover evenings and overflow, this is the going rate for them.
Adding front-desk hours
$45,930
median annual wage, medical secretaries and administrative assistants (US)
- Covers the hours that person is rostered to work
- Wages only. Benefits and payroll taxes sit on top
- Evenings, weekends and overflow still need covering
Velaire Recovery
$599
/moafter-hours coverage on the number you already have
- Covers the calls nobody is rostered for
- Month-to-month, no long-term lock-in
- Doesn't change your headcount or your number
These two things are not equivalent, and the comparison is only useful if you hold that in mind: one is a person who does everything a front desk does, the other covers the calls that person cannot get to. Wage figure is the median annual wage for Medical Secretaries and Administrative Assistants (SOC 43-6013), U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. It is wages only and excludes employer benefit and payroll tax costs. BLS calculates annual wages at 2,080 hours, so part-time coverage costs proportionally less.
Compare plans
Every feature, by tier
No hidden gates. This is the complete feature list across all three plans, including what is still rolling out.
| Feature | Recovery | Growth | Pro |
|---|---|---|---|
| Call coverage | |||
| After-hours answering | ✓ | ✓ | ✓ |
| Overflow coverageCalls during business hours your front desk can't reach | — | ✓ | ✓ |
| Full inbound coverageEvery call, not just after-hours or overflow | — | — | ✓ |
| Natural AI voice conversation | ✓ | ✓ | ✓ |
| Booking & follow-up | |||
| Appointment bookingOn the calendar Velaire keeps for your practice | ✓ | ✓ | ✓ |
| Booking-link routingIf your practice keeps its own booking page | ✓ | ✓ | ✓ |
| Automated follow-up on missed calls | Rolling out | Rolling out | Rolling out |
| Practice verticals supported | 1 | Up to 2 | Unlimited |
| Reporting & quality | |||
| Monthly ROI report | ✓ | ✓ | ✓ |
| QA review | Standard | Priority | Priority |
| Single dashboard for calls, leads, and bookings | ✓ | ✓ | ✓ |
| Setup & integrations | |||
| Onboarding | Guided setup | Guided setup | White-glove onboarding |
| Custom integrations | — | — | ✓ |
| Contract | Month-to-month | Month-to-month | Month-to-month |
From first conversation to first call
A considered setup. A simpler start.
Most practices are ready within 48 hours of signing. Your configuration and approval come first.
Share how you work
Your hours, service menu, common questions, and routing rules.
01/03
Listen, review, approve
We configure your agent. You hear it and approve before it goes live.
02/03
Go live on your number
Your existing line, with calls and requests ready for your team.
03/03
FAQs
A few things you might be wondering.
Most practices are live within 48 hours of signing. No new phone number or hardware required.
No. Velaire answers on the line patients already call, so nothing changes on your printed material or listings, and there is no handset to install.
No. It covers the calls your team can't get to, so nothing falls through after-hours or during overflow. It does not provide medical advice or triage.
It routes the call to a live line or takes a message for callback, depending on how it's configured for your practice.
An answering service takes a message for someone to work through later. Velaire has the conversation, books the appointment on the calendar it keeps for your practice, and confirms the time before the call ends. Follow-up for calls that don't end in a booking starts once texting is live.
Month-to-month on every tier. No long-term lock-in.
United States, Ireland, United Kingdom, Canada, and Australia today.
Let’s make room for better care
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice