What is the phone actually costing you?
Seven numbers about your own practice, and no industry averages anywhere. Every benchmark published in this category comes from someone selling the fix, so this one uses only figures you enter yourself.
What missed calls
are costing you.
Your practice, in seven numbers
Estimates are fine. Nothing here is stored unless you ask for the PDF.
This is the assumption doing the most work, so it is yours to set rather than ours to assert. If it looks generous, lower it.
$2,677
Range $1,784 to $3,569 · about $32,121 over twelve months
Break-even is how many recovered bookings a month cover the $599 entry tier.
The largest fixable line in the practice
On these numbers, unanswered calls are costing multiples of what it would take to answer them. Very few operational problems in a practice have this shape, where the fix is small, quick, and does not require hiring. Treat it as the first thing to close, not the last.
Most of your loss happens when the practice is shut. That is the easier half to fix, because nothing about your working day has to change and nobody has to answer differently. Coverage simply extends past closing time.
Counting patients who return, one year of these lost bookings is worth $64,241 in lifetime value. That is not lost in a year, it is what this year's missed callers were worth over the whole relationship.
Take the full audit with you
A two page PDF with these numbers and what closing the gap involves. Both fields are optional; leave them blank and the PDF still downloads.
This estimate uses only the figures you entered. It contains no industry averages and no benchmark data, because the published numbers in this category come from companies selling the solution. Treat the range as arithmetic on your own assumptions, not a forecast. If the recovery rate looks generous to you, lower it and run it again.
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice