No-Show Recovery
The patient who missed gets asked back, the same day.
What it does
What it does for your practice.
A no-show costs twice: the empty slot, and the patient who now needs chasing. Waitlist fill deals with the slot. This deals with the person, while the appointment they missed is still recent enough to matter.
Same day
Not a week later, when the reason they missed has turned into embarrassment about not calling.
Usual route
The reschedule goes through the same booking path as any other request, so nothing lands in a separate queue.
Not the slot
Waitlist fill sells the gap to someone else. This gets the original patient back. They are different jobs and both are worth doing.
Patterns visible
The pattern shows in reporting, so a practice can decide its own policy rather than discovering it by accident.
How it would run · On the roadmap
A patient misses their ten o'clock.
They are asked back the same day, while the appointment they missed is still recent enough to matter. The reschedule goes through the same booking path as any other request, and repeat no-shows show up in reporting.
Illustrative workflow. Configuration varies by practice.
Questions
No-Show Recovery questions.
Works together
The rest of your front office.
Book a demo
See it answer on your own numbers.
A 15-minute call. No patient information needed.
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice