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Booking Capture

The agent checks live availability and books the slot on the practice calendar.

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Booking capture

What it does

What it does for your practice.

A call that ends without a booked appointment is a missed opportunity, even if someone answered it. Velaire checks what is actually free, books the slot on the calendar it keeps for your practice, and confirms the time before the call ends. A confirmation text follows once texting is live.

  • No new software

    Velaire keeps the calendar and the practice works it from one screen. If you keep your own booking page, requests can route there instead.

  • Right slot

    Velaire asks what the patient needs before offering times, so requests match what you actually offer.

  • Confirmation

    Patients get a clear next step instead of a vague callback promise.

In your working day

A new patient wants a consultation.

Velaire collects their name, callback details, reason for the visit, and preferred time, checks what is actually free, and books the appointment on the calendar it keeps for your practice.

01
Step 1Set the visit types and clinicians Velaire can book.
02
Step 2Choose the details Velaire collects before it books.
03
Step 3Review what it booked, and move or cancel anything, from one screen.

Illustrative workflow. Configuration varies by practice.

Questions

Booking Capture questions.

None yet — Velaire keeps its own calendar rather than writing into another system. Direct EHR and calendar integrations are in development; ask us where they stand before planning around them.
Velaire offers the nearest free times instead. If none of them suits, the caller's details and preferred time go to your team to follow up.
It books. It checks what is free, puts the appointment on the practice calendar during the call and confirms the time with the patient before they hang up.
Yes. Your team can move or cancel anything it books, from the same screen they use for everything else.
No. A caller with a clinical question is never booked, because a booking implies the wait is safe. The call goes to your team instead.
Yes. Booking works the same way on Recovery, Growth and Pro.

Works together

The rest of your front office.

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See it answer on your own numbers.

A 15-minute call. No patient information needed.

Let’s make room for better care

Your next caller
could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

Let’s talk about your practice
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Every call answered.

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