Reminders & Confirmations
Confirmations after booking, a reminder before the visit.
What it does
What it does for your practice.
A booking that nobody confirms is a booking that might not show. Velaire sends the confirmation when the appointment is made and the reminder before it comes round, without anyone having to remember.
Confirmation
The patient gets the details in writing while the appointment is still fresh.
Reminder
Timing is configured per practice, because a dental hygiene visit and a consultation are not the same lead time.
Replies
A patient who replies to reschedule goes through the same booking route as a new request.
Consent first
Messaging consent is recorded when the appointment is made, not assumed afterwards.
How it runs · Rolling out
A booking is made on Tuesday for the following week.
The patient gets the details in writing while the appointment is still fresh, then a reminder before it comes round, at the lead time your practice set. A reply to reschedule goes through the same booking route as a new request.
Illustrative workflow. Configuration varies by practice.
Questions
Reminders & Confirmations questions.
Works together
The rest of your front office.
Book a demo
See it answer on your own numbers.
A 15-minute call. No patient information needed.
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice