Automated Follow-Up

Unanswered leads get a follow-up without staff time.

What it does

What it does for your practice.

Most missed leads never get a second call. Velaire follows up automatically on calls that didn't end in a booking, so a busy front desk isn't the only thing standing between a lead and an appointment.

  • No-shows

    A missed appointment triggers outreach instead of an empty slot and silence.

  • Quiet leads

    If a caller hangs up before booking, Velaire follows up rather than letting the lead go cold.

  • No staff time

    Follow-up happens automatically, on top of whatever your team is already doing.

How it runs · Rolling out

An interested caller goes quiet.

Follow-up follows the contact rules agreed during onboarding. Channel availability and consent requirements are confirmed for your practice before outreach is enabled.

01
Step 1Agree which enquiries should receive follow-up.
02
Step 2Confirm consent, available channels, and contact limits.
03
Step 3Review the outcome alongside the original enquiry.

Illustrative workflow. Configuration varies by practice.

Questions

Automated Follow-Up questions.

This is configured per practice during onboarding, not a fixed number that applies to everyone.
Yes. Every follow-up channel includes a clear way to stop contact.
It is rolling out. Follow-up is sent by text, and texting goes live once carrier registration is complete. Ask us where it stands for your practice.
Yes. Consent is recorded before any message is sent, and a single opt-out stops every message to that number.

Book a demo

See it answer on your own numbers.

A 15-minute call. No patient information needed.

Let’s make room for better care

Your next caller
could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

Let’s talk about your practice