Reactivation Campaigns

Patients who have not been back in a while get a reason to.

What it does

What it does for your practice.

Most practices have a list of people who came once and never returned. Reactivation works that list on a schedule instead of whenever someone finds the time.

  • Segments

    Who gets contacted is defined by the practice, not by sending to everyone on file.

  • Consent lists

    Marketing messages carry stricter consent requirements than appointment messages, and the setup reflects that.

  • Same calendar

    A patient who responds books through the route already in place.

  • Reported

    Sends, replies and bookings land in the same dashboard as call activity.

How it would run · On the roadmap

A patient came once, eighteen months ago, and never rebooked.

The segment your practice defined is worked on a schedule instead of whenever someone finds the time. A patient who responds books through the route already in place, and the sends, replies and bookings land in the same dashboard as call activity.

01
Step 1Define who gets contacted, and who never does.
02
Step 2Approve the message and the consent list it runs against.
03
Step 3Review responses and bookings in the monthly report.

Illustrative workflow. Configuration varies by practice.

Questions

Reactivation Campaigns questions.

No. It is on the roadmap and needs marketing-tier messaging registration, which is a stricter category than appointment messages.
Yes. Segments and approval are the practice's, not ours.

Book a demo

See it answer on your own numbers.

A 15-minute call. No patient information needed.

Let’s make room for better care

Your next caller
could be your next patient.

See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.

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