Reactivation Campaigns
Most practices have a list of people who came once and never returned. Reactivation works that list on a schedule instead of whenever someone finds the time.
Scoped and priced, not built yet. We would rather tell you that than let you assume.
How reactivation campaigns works
Segments rather than blasts
Who gets contacted is defined by the practice, not by sending to everyone on file.
Consent lists and opt-out
Marketing messages carry stricter consent requirements than appointment messages, and the setup reflects that.
Routes into the same calendar
A patient who responds books through the route already in place.
Reported like everything else
Sends, replies and bookings land in the same dashboard as call activity.
What the first 48 hours actually look like
Most practices are answering with Velaire within two days of signing. Here is what happens in between.
Step 01
You fill in the details
Hours, services, booking rules, routing, and the questions patients actually ask.
Step 02
We build your agent
Configured to your service menu and booking process, not a generic script.
Step 03
It gets reviewed
Every agent goes through a QA pass before it is allowed near a real call.
Step 04
You approve it
Nothing goes live until you have heard it and signed off.
Step 05
Live on your number
Answering on the line patients already call. No port, no new hardware.
Questions about this
Is this available now?
No. It is on the roadmap and needs marketing-tier messaging registration, which is a stricter category than appointment messages.
Do we control who gets contacted?
Yes. Segments and approval are the practice's, not ours.