Review Requests
A request for a review after a completed visit.
What it does
What it does for your practice.
Reviews mostly come from asking, and asking consistently is the part that slips. This sends the request after a completed visit, on the practice's terms.
After the visit
The request follows a completed appointment rather than a booking.
Routed by response
How different responses are handled is configured rather than fixed.
Consent applies
This is a marketing-category message and carries the matching consent requirements.
Not every market
Australia restricts health-service testimonials, so this stays off for AU practices rather than being quietly adapted.
How it would run · On the roadmap
A patient's appointment is marked complete.
The request follows the completed visit, not the booking, on the practice's terms. How each kind of response is handled is configured rather than fixed, and the module stays off for Australian practices.
Illustrative workflow. Configuration varies by practice.
Questions
Review Requests questions.
Works together
The rest of your front office.
Book a demo
See it answer on your own numbers.
A 15-minute call. No patient information needed.
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice