01
Answered every hour you are closed
After-hours and overflow calls are picked up on the number you already publish.
- No new number
- No new hardware
- Live in under 48 hours
Velaire for Dental
New-patient calls and recall reminders handled without tying up the front desk.
The problem
The moments your front desk knows well.
New-patient calls
The person checking out a patient is often the same person the phone is ringing for.
Recall follow-up
Re-booking a missed hygiene appointment is easy to postpone when the day is already full.
After hours
A patient calling after close still needs a clear next step, not silence.
What happens instead
Every call answered, in your practice's own words.
Between new-patient inquiries, hygiene recalls, and same-day questions, a dental front desk fields a lot of calls. Velaire answers the ones that would otherwise wait. Once texting is live, it also follows up on the ones that go quiet.
- 24/7Answered after hours and on overflow
- < 48hFrom signing up to answering calls
- 0New numbers or hardware needed
What we build
Four things your front desk stops having to do.
Tuned to how Dental practices actually run — not a generic script with your name in it.
02
Booked on the practice calendar
Live availability is checked on the call, and the appointment is written in before the caller hangs up.
- Checks what is actually free
- Writes the appointment in
- Texts the time and the clinician
Every tierBooking Capture →
03
Followed up before the lead goes cold
An enquiry that goes quiet is picked back up, so a caller who did not book is not simply lost.
- Text back on the same number
- Recall for quiet enquiries
- One opt-out ends everything
Consent-gatedAutomated Follow-Up →
04
Handed to your team in writing
Your front desk gets what the caller asked for, not a voicemail to interpret.
- What they asked for, in their words
- Routed to the right person
- A clinical question is never booked
Safety ruleReporting & CRM →
What it handles
The calls that come in when nobody can pick up.
- New-patient enquiries, which are the ones that cost the most to miss
- Hygiene recall re-booking that keeps getting postponed to a quieter day
- Rebooking the slot after a cancellation, before it stays empty
- After-hours callers who need routing or a next step rather than voicemail
How it starts
From first conversation to first call.
01
Share how you workYour hours, service menu, common questions, and routing rules.
02
Listen, review, approveWe configure your agent. You hear it and approve before it goes live.
03
Go live on your numberNo new number and no new hardware. It answers the line you already publish.
Questions
Questions from practices like yours.
Not yet. Velaire keeps its own calendar for the practice: it checks live availability there, books the appointment and confirms the time and the clinician before the call ends. A confirmation text follows once texting is live. Direct scheduling-software integrations are in development.
It routes urgent calls to a live line or on-call contact rather than attempting to assess them.
Yes. Velaire asks what the visit is for before it offers times, so each request goes into the right kind of slot.
No. Velaire answers on the number patients already call, so nothing changes on your website, listings or printed material.
Other practice types
Velaire works the same way elsewhere.
Velaire for Aesthetics & Med-SpaCapture more consultations and recover the inquiries that would otherwise go quiet.See how it works →
Velaire for Primary CareKeep up with call volume without adding to front-desk headcount.See how it works →
Velaire for Dermatology & Plastic SurgeryConsultation enquiries answered and booked, with anything clinical routed to a person.See how it works →
Book a demo
Your next caller could be your next patient.
A 15-minute call on your own numbers. No patient information needed.
Let’s make room for better care
Your next caller
could be your next patient.
See how Velaire would handle the calls your practice misses. A personal walkthrough, built around your questions.
Let’s talk about your practice